1. Introduction

This Cookie Policy explains how IT EduBodh Management Software Pvt. Ltd. ("EduBodh", "we", "our", or "us") uses cookies and similar technologies when you visit our website, access our School Management Software platform, mobile applications, and related services (collectively, the "Services").

By continuing to use our Services, you consent to the use of cookies as described in this Cookie Policy, except where your consent is required by applicable law.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website.

Cookies help websites:

• Function properly;
• Remember user preferences;
• Improve user experience;
• Analyze website performance;
• Enhance security.

Cookies may be temporary (session cookies) or remain on your device after you leave the website (persistent cookies).

3. Types of Cookies We Use

The Services are intended for use by educational institutions and organizations.

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Services and cannot be switched off.

They enable functions such as:

• User authentication;
• Secure login;
• Session management;
• Security monitoring;
• Load balancing;
• Saving cookie preferences.

Without these cookies, the Services may not function properly.

Examples:

• Login session — user authentication
• Security — fraud prevention
• System functionality — maintaining active sessions

B. Functional Cookies

These cookies allow the Services to remember choices made by users.

Examples include:

• Language preferences;
• User interface settings;
• School-specific configurations;
• Dashboard customization.

These cookies improve usability but are not strictly necessary.

C. Analytics Cookies

Analytics cookies help us understand how visitors interact with our Services.

Information collected may include:

• Number of visitors;
• Pages visited;
• Time spent on pages;
• Navigation patterns;
• Device information.

This information is aggregated and used solely to improve the Services.

Examples: Google Analytics, Microsoft Clarity, and similar analytics platforms (where implemented).

D. Performance Cookies

Performance cookies help us monitor:

• Platform responsiveness;
• Application errors;
• Service reliability;
• System performance.

These cookies help us improve system stability and user experience.

E. Security Cookies

Security cookies help protect users and systems against:

• Unauthorized access;
• Account compromise;
• Fraudulent activity;
• Malicious software.

These cookies are essential to maintaining a secure environment.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers that assist us in operating the Services.

Examples may include:

• Cloud hosting providers;
• Analytics providers;
• Customer support platforms;
• Security and monitoring providers.

These third parties may collect information in accordance with their own privacy policies.

EduBodh does not control third-party cookies.

5. Information Collected Through Cookies

Cookies may collect information such as:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Login status;
• Language preferences;
• Session identifiers;
• Website usage information.

We do not use cookies to collect sensitive personal information without a lawful basis and, where required, user consent.

6. How Long Cookies Are Stored

Cookie retention periods vary depending on their purpose.

Session Cookies

These are deleted automatically when the browser is closed.

Persistent Cookies

These remain stored until:

• They expire; or
• They are manually deleted by the user.

Retention periods may range from a few days to several years depending on functionality.

7. Managing Cookies

Most browsers allow users to:

• View stored cookies;
• Delete cookies;
• Block cookies;
• Configure cookie preferences.

Instructions are available through browser settings.

Common browsers include:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari

Please note that disabling certain cookies may affect the functionality of the Services.

8. Cookie Consent

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may withdraw your consent at any time by:

• Adjusting your browser settings;
• Using our cookie preference tools (if available);
• Contacting us using the details below.

9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Legal requirements;
• Technological developments;
• Changes to our Services.

The updated version will be posted on our website with a revised "Last Updated" date.

10. Contact us

If you have questions about this Cookie Policy or our data handling practices, please contact:

IT EduBodh Management Software Pvt. Ltd.

House No. 174, Lane 14

Duncan Basti, Dimapur

Nagaland 797112

India